ETHIOPIAN CUSTOMS
COMMISSION

FAQ

FAQ

  1. What is ERCA eCMS?

    eCMS is ERCA’s new Electronic Customs System which will replace the current ASYCUDA. eCMS is a complete automated Customs Clearance system powered by Webb Fontaine’s Trade World Manager TWM software platform. eCMS covers all Customs Regimes Import, Export, Transit, Warehousing and others. The Clearing Community and Traders can access eCMS via a web based portal TPM located on customs.erca.gov.et


  2. As a Transitor, how do I get trained on ERCA’s new eCMS system?

    ERCA have organized a Training program for Clearing Community (Transitors) on eCMS. This eCMS Training Program was started on July 2017 and so far Over 100 Clearing Agencies and 150 Transitors have been trained. The Training Course is 1 full day and delivered 3 days each week (Monday, Wednesday, Friday).

    In order to find out whether you are scheduled for an eCMS training course please click on Download Section of TPM and check section on “Capacity Building”. This section will list by date the target trainees.

    If you are not scheduled for a course and would like to take one please fill the Application form in this section and deliver to any of the following addresses:

    Henok Teklu Tel: +251 (91) 098 8356 Kality Branch

    Directorate of Customer Service, ERCA HQ, Bloc D, Floor 1

    eCMS Project Office, ERCA HQ, Block D, Floor 2


  3. How do I access the system?

    In order to submit new declaration in the new eCMS system, you need as a transitor to have a username and a password. For you to collect it, you need to have attended a training course with ERCA and then, once you have attended it, you need to come to ERCA Directorate of Customer Services in ERCA headquarters in Megenagna to collect, upon presentation of your customs ID, your username and your password.

    If DCS doesn’t have your username and password ready, it means you have to apply for training first.

    ERCA DCS phone number: Tel: +251 (11) 667 3970 , +251 (11) 667 3916


  4. How do I know what transactions are to be processed in the new eCMS system?

    eCMS launch is performed in stages, with a pilot stage focusing on the Galafi – Kaliti corridor. This means that only multimodal import transactions, for a given list of importers are to be processed on the Customs Trade Portal (CTP). For any transaction however for which the previous document has been processed in A++, then the declaration still has to be completed in A++.

    You will find here the list of companies for which you should use the new eCMS system. The format will be as following:

    Company name TIN
    Company AAA 1234567890
    Company BBB 2143658790
    ... ...

    If you have any doubts regarding a declaration, you can contact eCMS helpdesk team at the following number:

    Tel: 8199 or ERCA National Team on the following number: Tel: +251 (11) 667 3902


  5. How do I know that the previous documents were processed in Customs Trade Portal?

    The following table displays the differences between documents references in A++ and TPM. For you to know if a declaration previous document was processed in Customs Trade Portal (CTP) you can do as follow:

    • Ex.: Previous IM8 reference is “2017 AAK T 32213”, I now need to declare an IM4 (CPC 4081). This IM8 reference corresponds to an A++ reference (serial is “T”), therefore I need to process this IM4 in A++.

    • Ex.: Previous IM7 reference is “2017 AAK00 7 122”, I now need to process an IM4 (CPC 4071). This IM7 reference corresponds to a new CTP reference (serial is “7” instead of “S”), therefore I need to process this IM4 on CTP.

    Differences between serials in customs reference numbering between A++ and eCMS

    DocumentSerial in A++Serial in CTPExample in A++Example in eCMS
    IM8T82017 AAK T 123452017 AAK00 8 12345
    T1RT2017 AAK R 123452017 AAK00 T 12345
    IM4C42017 AAK C 123452017 AAK00 4 12345
    IM5C52017 AAK C 123452017 AAK00 5 12345
    IM6C62017 AAK C 123452017 AAK00 6 12345
    IM7S72017 AAK S 123452017 AAK00 7 12345
    IM9C92017 AAK C 123452017 AAK00 9 12345


  6. I can’t find the unit of measurement or the office code I usually use

    You can verify all codification for the new eCMS using the tool “Traders’ assistance on codification” accessible on the homepage of the trade portal, here.


  7. I don’t remember how to submit a declaration in the new system?

    Should you require support in submitting a declaration into the new system, a DTI area has been set-up at the 4th floor in the new Kaliti ERCA office. There, computers and officers will be available for you to submit your document.


  8. I have no connectivity and cannot submit my declaration?

    The DTI area in Kaliti new office can also help you by providing computers and connectivity to the system so you can still submit your document, should you have no connection from your own premises.